Use IdeasUnlimited’s 10 years of experience and provide a wide range of support services to your clients, under a white-labeled approach. Build your brand, offer a wider range of services, and provide 24/7 support, all without investing in business expansion. As an IU Affiliate Service Partner, we will provide support services to your clients under your brand name.
Range of White-Labeled Services
We can provide a wide range of white-labeled services to your clients in a variety of different industries:
Customer Support
Multilingual Support
Technical Support
Administrative Support
Backend Support
Ecommerce Support
Operational Support
Virtual Assistant Support
Medical Assistant Support
Legal Assistant Support
Real Estate Assistant Support
Others
Benefits of Partnering with IdeasUnlimited
Becoming an IU Affiliate Service Partner creates new avenues for business growth and development and here are a few reasons why:
- Ability to offer a wider range of services to your clients
- No extra costs of
- physically expanding premises
- hiring more employees of varied skillsets
- investing in additional infrastructure
- incurring extra overhead costs
- Greater scalability and flexibility of services
- Diversification of business interests into newer avenues, reducing business risk
- Ability to cater to clients from different parts of the world and speaking different languages with our multilingual virtual assistant and multilingual call center services
- Access to turnkey business VoIP solution with basic and advanced features
- Seamless integration into your processes and CRM
Options
IdeasUnlimited allows you to choose whether our support services are provided to you from our physical call centers, by our remote workforce, or through a combination of these two. We will assist you in determining the best option for your business’ requirements.
Physical Call Center Support
Remote Support
Combination
Physical Call Center Support
We can provide support services to your clients from our physical call centers, where our project managers supervise the workers on location.
General Santos, Philippines
Davao, Philippines
Lahore, Pakistan
Houston, Texas, USA
Our physical call center locations are in the Philippines and Pakistan, with 150 and 25 active seats respectively. We can also open up 25-seat call centers in Houston, Texas. The number of seats can be easily scaled up, depending on your needs.
Remote Workforce Support
Alternatively, our white-labeled services can be provided through our remote team, with workers based in South Asia, North America, South America, Europe, and the Middle East. We only hire from certain countries within these regions where we have specialized in labor laws, local legalities, and other relevant work regulations. This remote team offers specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements.
This ensures we provide talented, good, and safe resources on all our projects.
Combination
You can also opt for a combination of workers in our physical call centers and remote workers to allow you the flexibility of scaling up or down the size of the project based on seasonal or other fluctuations in your business’ volume.
