Services

Channels & Coverage

Options

Our Edge

Options

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We offer various options according to what best suits your business requirements.

Physical Call Centers

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We have physical call centers, where our workers work on site.

We have a physical call center in General Santos, Philippines

General Santos, Philippines

We have a physical call center in Baguio City, Philippines

Baguio City, Philippines

We are licensed to open a call center in Karachi, Pakistan

Karachi, Pakistan

We are licensed to open a call center in Houston, Texas

Houston, Texas, USA

Our physical call center locations are in the Philippines, with 25 and 50 active seats respectively, where our employees work on site. The number of seats can be easily scaled up, depending on your needs.

Philippines

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General Santos, Philippines

Equipped with 50 active seats

Baguio City, Philippines

Equipped with 25 active seats

Our Philippines call center support and remote support team
IdeasUnlimited call center operators in Philippines – Providing support services to clients all over the globe
Call Center Support Services at IdeasUnlimited
IdeasUnlimited call center operators in Philippines – Providing support services to clients all over the globe
IdeasUnlimited call center operators in Philippines – Providing support services to clients all over the globe
IdeasUnlimited call center operators in Philippines – Providing support services to clients all over the globe
IdeasUnlimited call center operators in Philippines – Providing support services to clients all over the globe
Call Center Support Services at IdeasUnlimited

Pakistan

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Karachi, Pakistan

Equipped with 25 active seats

We are licensed to open a call center in Karachi, Pakistan
We are licensed to open a call center in Karachi, Pakistan

USA

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Houston, Texas

We are also equipped and registered to open a 25-seat call centers in Houston, Texas, USA.

Remote Support

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Our global remote team is hired from South Asia and other regions

South Asia

Our global remote team is hired from North America and other regions

North America

Our global remote team is hired from South America and other regions

South America

Our global remote team is hired from the Middle East and other regions

Middle East

Our global remote team is hired from Europe and other regions

Europe

We also have remote employees operating in South Asia, North America, South America, Europe, and the Middle East, who offer specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements.

We only hire from certain countries within these regions where we have specialized in labor laws, local legalities, and other relevant work regulations. So before making any hiring decision, we take labor laws and legalities into serious consideration. We do a complete background check and have secured legal documents as well as agreements with all our workers.  

This ensures we provide talented, good, and safe resources on all our projects. 

Combination

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You can also opt for a combination of employees in our physical centers and remote workers to allow you the flexibility of scaling up or down the size of call center operations based on seasonal fluctuations in your business’ volume.

Seat Allocation

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Dedicated

Shared

We offer you the option of employing dedicated call center operators, who only work on your project, or opting for shared operators, who dedicate a specific amount of time to your project. Shared operators would be perfect for you if you need an after-hours customer care center or any other service to cover certain hours.

Top Human Resource

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In eight years of operations, we have streamlined our specially designed and all-inclusive recruitment, onboarding, and training process to ensure optimum skill development, complete reliability, and continued growth of our human capital.

IdeasUnlimited hires top human resource through an extensive recruitment process, manages them using a three-tier framework, and trains them regurlarly

Some of Our Satisfied Clients

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Contact Us

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We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

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