Options

We offer various call center support options according to what best suits your business’ requirements.

Physical Call Centers

We have 4 physical call centers in the Philippines and Pakistan, where each call center operator works on site.

We have a physical call center in General Santos, Philippines

General Santos, Philippines

Davao, Philippines—IdeasUnlimited Call Center

Davao, Philippines

We have a call center location in Lahore, Pakistan.

Lahore, Pakistan

We are licensed to open a call center in Houston, Texas

Houston, Texas, USA

Our physical call center locations are in the Philippines and Pakistan, with 150 and 25 active seats respectively. We can also open up 25-seat call centers in Houston, Texas. The number of seats can be easily scaled up, depending on your needs. Most importantly, each call center operator will be handpicked to best suit your business’ needs.

General Santos, Philippines

Equipped with 125 active seats

Davao, Philippines

Equipped with 25 active seats

Pakistan

Lahore, Pakistan

Our call center in Lahore is equipped with 25 active seats, with the ability to scale up to 50 seats.

IU Management at Islamabad, Pakistan

USA

Houston, Texas, USA

We are equipped and registered to open 25-seat call centers in Houston, Texas, USA.

IdeasUnlimited USA Call Center Team

Remote Workforce Support

Our remote workforce operates from South Asia, North America, South America, Europe, and the Middle East. They offer specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements.

We only hire from certain countries within these regions where we have specialized in labor laws, local legalities, and other relevant work regulations. So before making any hiring decision, we take labor laws and legalities into serious consideration. We do a complete background check and secure legal documents as well as agreements with all our workers.  

This ensures we provide talented, good, and safe resources on all our projects. 

Combination

Alternately, you can opt for a combination of workers in our physical centers and remote workers to allow you the flexibility of scaling up or down the size of call center operations based on seasonal fluctuations in your business’ volume. Each remote agent will have a similar skill set as that of the call center operator.

Seat Allocation

Dedicated

Shared

We offer you the option of employing dedicated call center operators, who only work on your project, or opting for shared operators, who dedicate a specific amount of time to your project. Shared operators would be perfect for you if you need after hours call center support, need call center agent for seasonal holidays, or require any other service to cover certain hours.

Top Human Resource

In nine years of operations, we have streamlined our specially designed and all-inclusive recruitment, onboarding, and training process to ensure optimum skill development, complete reliability, and continued growth of our human capital.

IdeasUnlimited provides top quality human resource to all its clients

Some of Our Satisfied Clients

Contact Us

We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

Get Expert Advice

Schedule an appointment to determine how we can optimize your operations

Email Us

Drop us an email listing your needs and we'll get back to you