We offer various call center support options according to what best suits your business’ requirements.
Physical Call Centers
We have 4 physical call centers in the Philippines and Pakistan, where each call center operator works on site.
Our physical call center locations are in the Philippines and Pakistan, with 150 and 25 active seats respectively. We can also open up 25-seat call centers in Houston, Texas. The number of seats can be easily scaled up, depending on your needs. Most importantly, each call center operator will be handpicked to best suit your business’ needs.
Our call center in Lahore is equipped with 25 active seats, with the ability to scale up to 50 seats.
Houston, Texas, USA
We are equipped and registered to open 25-seat call centers in Houston, Texas, USA.
Remote Workforce Support
Our remote workforce operates from South Asia, North America, South America, Europe, and the Middle East. They offer specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements.
We only hire from certain countries within these regions where we have specialized in labor laws, local legalities, and other relevant work regulations. So before making any hiring decision, we take labor laws and legalities into serious consideration. We do a complete background check and secure legal documents as well as agreements with all our workers.
This ensures we provide talented, good, and safe resources on all our projects.
Alternately, you can opt for a combination of workers in our physical centers and remote workers to allow you the flexibility of scaling up or down the size of call center operations based on seasonal fluctuations in your business’ volume. Each remote agent will have a similar skill set as that of the call center operator.
We offer you the option of employing dedicated call center operators, who only work on your project, or opting for shared operators, who dedicate a specific amount of time to your project. Shared operators would be perfect for you if you need after hours call center support, need call center agent for seasonal holidays, or require any other service to cover certain hours.
Top Human Resource
In ten years of operations, we have streamlined our specially designed and all-inclusive recruitment, onboarding, and training process to ensure optimum skill development, complete reliability, and continued growth of our human capital.
Some of Our Satisfied Clients
We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.