IdeasUnlimited is a Global Business Support and Solutions Provider looking for Work from Home (WFH) agents for our campaigns. Currently, we need Bilingual French and English customer support agents who can speak English and French fluently. We offer stable WFH positions to professionals who are looking for long-term careers in this industry.
Main Job Duties:
- Customer support via phone, email, and chat platforms.
- Order processing and escalations.
Relevant administrative and coordinative work.
- Excellent fluency in the English and French language.
- At least six months of customer support experience.
- At least six months of experience with an email ticketing platform (tested on this).
- Some sort of experience with any CRM platform.
- Must be efficient with at least basic skills in word and excel.
- Stable internet connection of at least 10 Mbps.
- A headphone with a microphone (preferably a noise canceling one).
- Reliable computer device (at least 8 GB Ram).
- Power and internet back up (if needed).
Availability: Full-time and Part-time shifts available in US Central time zone.
This is a career-level WFH opportunity. We are a US-based company, and you will be requested to go through our recruitment process and provide the relevant legal documents if hired.
Our company is an equal opportunity employer. We are proud of our diversity and would like all of our workers to have the same values. We welcome work from home parents, students, people with disabilities, and veterans to apply, if suitable. Good luck!