Bilingual Technical Support Agent (German and English)

Full time IdeasUnlimited in Bilingual Jobs Email Job
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Job Description

IdeasUnlimited is a Global Business Support and Solutions Provider. We are in need of Bilingual Technical Support Agents who can speak excellent English and Catalan to work on our projects. We offer stable career growth for serious-minded professionals who exhibit ethical conduct and behavior.

Main Job Duties:

  • Technical Support
  • Phone, Chat and Email Support
  • Inbound Calls
  • Other Admin Work

Job Requirements:

  • Native Catalan Speaker with Excellent Communication Skills in English.
  • At least one year of Technical Support or similar experience.
  • High-Speed Internet of 5 Mbps.
  • Good computer (Core i5, 4 GB RAM).
  • Quiet environment.
  • Noise-canceling headphones with a microphone.

Availability and Schedule:

  • Full-time, 40 hours per week

Important Notes:

  • Our recruitment process is done via Skype, as it is a remote position, and takes around an hour or so (depending on how fast you complete it).
  • This is a long-term, career-level, remote work opportunity. We are a US-based firm and you will be required to go through our extensive recruitment process and provide your legal work documents (whichever country you are in) if you are selected.
  • When you are hired, you will be required to sign an Agreement as well as an NDA.

Our company is an equal opportunity employer. We are proud of our diversity and would like all of our workers to have the same values. We welcome work from home parents, students, people with disabilities, and veterans to apply, if suitable.

Good luck!

Required skills