Job Description

IdeasUnlimited is a Global Business Support and Solutions Provider. We are in need of Bilingual Technical Support Agents who can speak excellent English and Catalan Spanish to work on our projects. We offer stable career growth for serious-minded professionals who exhibit ethical conduct and behavior.

Main Job Duties:

  • Technical Support
  • Phone and Email Support
  • Inbound and Outbound Calls
  • Other Admin Work

Job Requirements:

  • Native Catalan Spanish Speaker with Excellent Communication Skills in English.
  • At least one year of Technical Support experience.
  • High-Speed Internet of 5 Mbps.
  • Good computer (Core i5, 4 GB RAM).
  • Quiet environment.
  • Noise-canceling headphones with a microphone.

Availability and Schedule:

  • Full-time, 40 hours per week (Monday to Friday)

Important Notes:

  • Our recruitment process is done via Skype, as it is a remote position, and takes around an hour or so (depending on how fast you complete it).
  • We will require you to verify your current address (copy of recent bill), send a copy of your Photo ID and proof of previous employment, and provide two professional referrals.

Our company is an equal opportunity employer. We are proud of our diversity and would like all of our workers to have the same values. We welcome work from home parents, students, people with disabilities, and veterans to apply, if suitable.

Good luck!

Required skills