Position title
Technical Support Specialists
Description

IdeasUnlimited is a Global Business Support and Solutions Provider looking for Work from Home (WFH) agents for our campaigns. Currently, we need technical support representatives who can speak English fluently. We offer stable WFH positions to professionals who are looking for long-term careers in this industry.

Job Duties
  • Technical support via phone, email, and chat platforms.
  • Relevant troubleshooting and escalation.
  • Relevant administrative and coordinative work.
Job Requirements
  • Excellent fluency in the English language.
  • One year of technical support, customer support, or relevant experience.
  • Some sort of experience with any CRM platform.
  • Must be efficient with at least basic skills in word and excel.
Other Requirements
  • Stable internet connection of at least 10 Mbps.
  • A headphone with a microphone (preferably a noise canceling one).
  • Reliable computer device (at least 8 GB Ram).
  • Power and internet back up (if needed).
Availability

Full-time and Part-time shifts are available in the US Business hours.

Important Note

This is a career-level WFH opportunity. We are a US-based company, and you will be requested to go through our recruitment process and provide the relevant legal documents if hired.

Our company is an equal opportunity employer. We are proud of our diversity and would like all of our workers to have the same values. We welcome work from home parents, students, people with disabilities, and veterans to apply, if suitable. Good luck!

Employment Type
Full-time, Part-time
Job Location
Remote work possible
Date posted
August 17, 2023
Valid through
September 14, 2023
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