Channels & Coverage

24/7 Coverage

Our 24/7 multilingual support ensures there is zero downtime, so there is never a time when your business is out of touch with its stakeholders.

The timezones covered by IdeasUnlimited

IU agents can cover specific hours or work on an as-needed basis for any of these timezones. You can also hire seasonal customer support or an after hours call center from IdeasUnlimited to handle peak times of the day and busy seasons. Call us for a customized solution today!

Omnichannel Support

 IU’s multilingual and bilingual call center support services synchronize all nodes of stakeholder engagement so they get a consistent and seamless brand voice across all channels. Our team acts as a remote extension of yours.

Phone

Email/Ticket

Live Chat

Social Media

Text Msg

Mobile App

Video

Fax

Our omnichannel bilingual customer service ensures personalized customer interactions across all possible channels, throughout the customer’s life cycle. This builds customer loyalty and increases the customer’s share of wallet. Get in touch with us today to see how our multilingual support can help grow your business.

Top Human Resource

Working in the remote industry for the last nine years, IdeasUnlimited has perfected its remote workforce optimization strategy to hire the top remote workers, manage them effectively, and keep them motivated to work with us long term.

With everything from comprehensive skills tests to detailed background, experience, and legal checks as part of our rigorous recruitment procedure, we ensure we hire the top remote team.  Our subsequent three-tier management and ongoing training ensures optimum skill development, complete reliability, and continued growth of our human capital.

IdeasUnlimited provides top quality human resource to all its clients

Some of Our Satisfied Clients

Contact Us

We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

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Schedule an appointment to determine how we can optimize your operations

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Drop us an email listing your needs and we'll get back to you