Services

Languages Covered

Channels & Coverage

Options

Our Edge

Options

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Global Support

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South Asia

IdeasUnlimited has remote workforce in South Asia and many other locations

North America

IdeasUnlimited has remote workforce in North America and many other locations

South America

IdeasUnlimited has remote workforce in South America and many other locations

Europe

IdeasUnlimited has remote workforce in Europe and many other locations around the world

Central America

IdeasUnlimited has remote workforce in Central America and many other locations around the world

Middle East

IdeasUnlimited has remote workforce in the Middle East and many other locations around the globe

Our remote team is from South Asia, North America, South America, Europe, and the Middle East, offering specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements. We offer zero-downtime multilingual support services, so your business will always be accessible by your customers and your vendors.

We only hire from certain countries within these regions where we have specialized in labor laws, local legalities, and other relevant work regulations. So before making any hiring decision, we take labor laws and legalities into serious consideration. We do a complete background check and have secured legal documents as well as agreements with all our workers.  

This ensures we provide talented, good, and safe resources on all our projects. 

Seat Allocation

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Dedicated

Shared

We offer you the option of employing dedicated call center operators, who only work on your project, or opting for shared operators, who dedicate a specific amount of time to your project. Shared operators would be perfect for you if you need an after-hours customer service center or any other service to cover certain hours.

Enterprise-Grade Business VoIP Solution

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We have partnered with a third-party turnkey business VoIP provider to ensure you get the most up-to-date basic and advanced features of an enterprise-grade PBX in all your projects. We provide IVR, inbound and outbound calling, unlimited extensions, advanced call analytics, and much more!

Top Human Resource

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Working in the remote industry for the last eight years, IdeasUnlimited has perfected its remote workforce optimization strategy to hire the top remote workers, manage them effectively, and keep them motivated to work with us long term.

With everything from comprehensive skills tests to detailed background, experience, and legal checks as part of our rigorous recruitment procedure, we ensure we hire the top remote team.  Our subsequent three-tier management and ongoing training ensures optimum skill development, complete reliability, and continued growth of our human capital.

IdeasUnlimited hires top human resource through an extensive recruitment process, manages them using a three-tier framework, and trains them regurlarly

Some of Our Satisfied Clients

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Contact Us

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We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

Call Us

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Get Expert Advice

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IdeasUnlimited has HIPAA Certified Agents
IdeasUnlimited is EU GDPR Compliant

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