Our multilingual support team works remotely from South Asia, North America, South America, Europe, and the Middle East. It offers specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements. We also offer zero-downtime multilingual support services, so your business will always be accessible to your customers and vendors.
We only hire from certain countries within these regions where we have specialized in labor laws, local legalities, and other relevant work regulations. Before making any hiring decision, we take labor laws and legalities into serious consideration. We do a complete background check and secure legal documents as well as agreements with all our workers. So you are assured of talented and safe resources when working with us.
We offer you the option of employing dedicated call center operators—who only work on your project, or opting for shared operators—who dedicate a specific amount of time to your project. Shared operators would be perfect for you if you need an after-hours customer service center or any other support services for designated hours.
Enterprise-Grade Business VoIP Solution
We have partnered with a third-party turnkey business VoIP provider to ensure you get the most up-to-date basic and advanced features of an enterprise-grade PBX in all your projects. We provide IVR, inbound and outbound calling, unlimited extensions, advanced call analytics, and much more on all our multilingual support and bilingual call center projects.
Top Human Resource
Working in the remote industry for the last ten years, IdeasUnlimited has perfected its remote workforce optimization strategy to hire the top remote workers, manage them effectively, and keep them motivated to work with us long term. We hire the top remote team using a rigorous recruitment procedure. Our subsequent three-tier management and ongoing training ensures optimum skill development, complete reliability, and continued growth of our human capital.
Some of Our Satisfied Clients
We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.