About Us

IdeasUnlimited has been providing support services to clients all over the globe for the past eight years, having completed over 4000 projects in a multitude of different industries. We provide a variety of services including call center support services, multilingual support services, virtual assistant services, ecommerce and backend support services, and operations support services.

Our unique value proposition includes 24/7/365 support, flexibility and fast ramp-up options, omnichannel support, cost-effective packages, top call center and remote teams, skilled project management, and best-in-class technology and softwares.

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24 Hour Call Center Services

IdeasUnlimited has eight years of experience in providing these support services:

IdeasUnlimited provides 24 Hour Call Center Support

Call Center Support Services

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IdeasUnlimited provides Multilingual Support Services

Multilingual Support Services

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IdeasUnlimited provides Ecommerce & Backend Support Services

Ecommerce & Backend Support Services

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IdeasUnlimited provides Operational Support Services

Operations Support Services

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IdeasUnlimited provides Virtual Assistant Services

Virtual Assistant Services

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Call Center

Our physical call center locations are in the Philippines, with 25 and 50 active seats respectively, where our employees work on site. We are also equipped and registered to open 25-seat call centers in both Pakistan and USA. The number of seats can be easily scaled up, depending on your needs.

Remote Workforce

We also have remote employees operating in South Asia, North America, South America, Europe, and the Middle East, who offer specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements.


You can also opt for a combination of employees in our physical centers and remote workers to allow you the flexibility of scaling up or down the size of your operations based on seasonal fluctuations in your business’ volume.

Our Edge


Seamless Brand Extension

IdeasUnlimited presents an authentic and consistent extension of your brand image since we work with you to understand your business, products and services, and values.

24/7 Availability

IdeasUnlimited’s 24 hour call center service ensures every opportunity is seized, exponentially increasing the degree of conversion from inquiries to acquisitions.

Omnichannel Support

We manage the omnichannel customer experience to ensure seamless, personalized interactions that translate into greater brand loyalty.

Top Resources

Our specialized personnel undergo rigorous selection and training to deliver the best quality service. Unlike other companies, with IdeasUnlimited you can choose the ‘voice of your company’ that you want your customers to hear!

Variety of Services

Our vast experience with clients from all over the world and divergent industries equips us with the skills and expertise to offer a myriad of services. Call us and we will arrange expert support services for all your needs.


One size never fits all; call us and we will tailor our services to your exact specifications so you get the most viable solution.

Fast Scalability & Flexibility

Our remote team offers us the unparalleled edge of fast scalability of operations. If you are unsure of your budget or hourly requirements, we have flexible monthly as well as 6 and 12-month contracts.

Business VOIP

We use the best available technology and  have partnered with a third-party turnkey business VoIP provider to provide you with enterprise-grade unlimited inbound, outbound VoIP, IVR, voicemail, call recording, call queue, and other features.


The latest tools and techniques are used at IdeasUnlimited to ensure customer retention and an increased lifetime value of customers, to significantly improve the bottom line.

Project Management

Our experienced 24/7 project managers carry out all the necessary training, coordination, reporting, and skill development to ensure optimal project execution.

Training Facilitation

We carry out initial and ongoing training and ensure skill development on products, industries, and services as per the client’s requirements.

Virtual Monitoring Platform

Our on-site and remote workers are monitored and we share the project data with our clients in the form of screenshots, activity levels, app and URL usage, etc. on our virtual monitoring platform. You can be assured of getting what you pay for!

Quality Assurance Team

At IdeasUnlimited, we carry out regular quality assurance checks of our systems and projects to assure that we maintain the highest standards of quality in all that we deliver.

Cost-Effective Packages

Our services are competitively priced and the cost savings from working with us guaranteed.

Data Security

At IdeasUnlimited we take data protection very seriously, ensuring stringent compliance with European GDPR and PCI Security Standards Council privacy policy.

ABC Scorecard

Our data analytics team prepares a monthly scorecard analyzing the key stats for your business, close competitors, and overall industry. This is in line with our commitment to help transform and grow your business.

What Our Clients Say About Us


Some of Our Satisfied Clients


Contact Us


We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

Call Us

Not sure whether we can help you? Talk to our team and get instant answers

Get Expert Advice

Schedule an appointment to determine how we can optimize your operations

Email Us

Drop us an email listing your needs and we'll get back to you

IdeasUnlimited has HIPAA Certified Agents
IdeasUnlimited is EU GDPR Compliant

2010 – 2018 OSB Provider LLC


Becoming an IU Affiliate Service Partner creates new avenues for


Becoming an IU Affiliate Service Partner creates new avenues for Partner creates new avenues for  for Partner creates new avenues for

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IdeasUnlimitedLarger Competitors
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