home

About Us

IdeasUnlimited has been providing support services to clients all over the globe for the past eight years, having completed over 4000 projects in a multitude of different industries. We provide a variety of services including call center support services, multilingual support services, virtual assistant services, ecommerce and backend support services, and operations support services.

Our unique value proposition includes 24/7/365 support, flexibility and fast ramp-up options, omnichannel support, cost-effective packages, top call center and remote teams, skilled project management, and best-in-class technology and softwares.

Learn More

24 Hour Call Center Services

IdeasUnlimited has eight years of experience in providing these support services:

IdeasUnlimited provides 24 Hour Call Center Support

Call Center Support Services

Learn More
IdeasUnlimited provides Multilingual Support Services

Multilingual Support Services

Learn More
IdeasUnlimited provides Ecommerce & Backend Support Services

Ecommerce & Backend Support Services

Learn More
IdeasUnlimited provides Operational Support Services

Operations Support Services

Learn More
IdeasUnlimited provides Virtual Assistant Services

Virtual Assistant Services

Learn More

Options

_________________________

Call Center

Our physical call center locations are in the Philippines, with 25 and 50 active seats respectively, where our employees work on site. We are also equipped and registered to open 25-seat call centers in both Pakistan and USA. The number of seats can be easily scaled up, depending on your needs.

Remote Workforce

We also have remote employees operating in South Asia, North America, South America, Europe, and the Middle East, who offer specialized services and more flexibility in terms of scalability and the ability to fulfill urgent requirements.

Combination

You can also opt for a combination of employees in our physical centers and remote workers to allow you the flexibility of scaling up or down the size of your operations based on seasonal fluctuations in your business’ volume.

Our Edge

_________________________

Seamless Brand Extension
IdeasUnlimited presents an authentic and consistent extension of your brand image since we work with you to understand your business, products and services, and values.
24/7 Availability
IdeasUnlimited’s 24 hour call center service ensures every opportunity is seized, exponentially increasing the degree of conversion from inquiries to acquisitions.
Omnichannel Support
We manage the omnichannel customer experience to ensure seamless, personalized interactions that translate into greater brand loyalty.
Top Resources
Our specialized personnel undergo rigorous selection and training to deliver the best quality service. Unlike other companies, with IdeasUnlimited you can choose the ‘voice of your company’ that you want your customers to hear!
Variety of Services
Our vast experience with clients from all over the world and divergent industries equips us with the skills and expertise to offer a myriad of services. Call us and we will arrange expert support services for all your needs.
Customization
One size never fits all; call us and we will tailor our services to your exact specifications so you get the most viable solution.
Fast Scalability & Flexibility
Our remote team offers us the unparalleled edge of fast scalability of operations. If you are unsure of your budget or hourly requirements, we have flexible monthly as well as 6 and 12-month contracts.
Business VOIP
We use the best available technology and  have partnered with a third-party turnkey business VoIP provider to provide you with enterprise-grade unlimited inbound, outbound VoIP, IVR, voicemail, call recording, call queue, and other features.
CRM
The latest tools and techniques are used at IdeasUnlimited to ensure customer retention and an increased lifetime value of customers, to significantly improve the bottom line.
Project Management
Our experienced 24/7 project managers carry out all the necessary training, coordination, reporting, and skill development to ensure optimal project execution.
Training Facilitation
We carry out initial and ongoing training and ensure skill development on products, industries, and services as per the client’s requirements.
Virtual Monitoring Platform
Our on-site and remote workers are monitored and we share the project data with our clients in the form of screenshots, activity levels, app and URL usage, etc. on our virtual monitoring platform. You can be assured of getting what you pay for!
Quality Assurance Team
At IdeasUnlimited, we carry out regular quality assurance checks of our systems and projects to assure that we maintain the highest standards of quality in all that we deliver.
Cost-Effective Packages
Our services are competitively priced and the cost savings from working with us guaranteed.
Data Security
At IdeasUnlimited we take data protection very seriously, ensuring stringent compliance with European GDPR and PCI Security Standards Council privacy policy.
ABC Scorecard
Our data analytics team prepares a monthly scorecard analyzing the key stats for your business, close competitors, and overall industry. This is in line with our commitment to help transform and grow your business.

What Our Clients Say About Us

_________________________

Some of Our Satisfied Clients

_________________________

Contact Us

_________________________

We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

Call Us

Not sure whether we can help you? Talk to our team and get instant answers

Get Expert Advice

Schedule an appointment to determine how we can optimize your operations

Email Us

Drop us an email listing your needs and we'll get back to you

IdeasUnlimited has HIPAA Certified Agents
IdeasUnlimited is EU GDPR Compliant

2010 – 2018 OSB Provider LLC

Heading

Becoming an IU Affiliate Service Partner creates new avenues for

Heading

Becoming an IU Affiliate Service Partner creates new avenues for Partner creates new avenues for  for Partner creates new avenues for

  1. heading

Project Name Deadline Tasks to be Performed Contact Person Contact Information Access Details
Account Password
Project 1 a a a a a a
a a a a a
a a a a a a
Project 2 a a a a a a
a a a a a a
a a a a a a
Project 3 a a a a a a
a a a a a a
a a a a a a
Project Name Deadline Tasks to be Performed Contact Person Contact Information Access Details
Account Password
Project 1
Project 2
Project 3
asd asd asd asd asd
asd asd asd asd asd
asd asdasd asd asd asd
IdeasUnlimited Larger Competitors
Set Up Fees None $$$
Overhead Cost $ $$$$
Business VOIP Fees None $$
IT Fees None $$
Management Fees None $$
Contract Change/ Cancellation Fee None $
Hourly Rate/Overall Cost $$ $$$$$$$$$