About IdeasUnlimited

IdeasUnlimited has been providing support services to clients all over the globe for the past nine years, having completed over 4000 projects in a multitude of different industries. We provide a variety of services including call center support services, multilingual support services, virtual assistant services, ecommerce and backend support services, and operations support services.

Our unique value proposition includes 24/7/365 support, flexibility and fast ramp-up options, omnichannel support, cost-effective packages, top call center and remote teams, skilled project management, and best-in-class technology and software applications.

Our Mission & Values

Our Mission

Provide the highest quality of service by hiring the best people in the industry, utilizing the best technology available, and offering competitive pricing packages tailored to YOUR needs.

Our Values

Integrity: The quality of being honest and having strong moral principles is the core and foundation of our company.

Teamwork: We believe people with different experiences and core strengths working together creatively develop solutions.

Diversity: We at IdeasUnlimited strongly support equal opportunity employment since individuals from diverse backgrounds can offer a wide array of talents, skills, and experiences that may be of benefit to the organization.

Trustworthiness: Trust is the most valuable commodity in the workplace. We will never divulge your company’s confidential information and business ideas to any competitors or third parties.

Efficiency: Time is valuable! We don’t want to waste your time or ours; therefore, we streamline many of our processes and procedures so that no time is wasted creating RESULTS!

Our Impact

Results, Growth and Smiley Faces  !

Our History

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The IU Team

Meet our diligent management team

Shahzad Yaqoob (Nick) - Owner/Managing Director of IdeasUnlimited

Shahzad Yaqoob (Nick)

Founder, Co-Owner, Managing Director

Melissa - Operations Manager (HR & Admin)

Mehwish Naeem (Melissa)

Operations Manager (HR & Admin)

Kristine - Business Development Manager at IdeasUnlimited

Kanwal Iqbal (Kristine)

Business Development Manager

Allena Cruz - Staffing Manager

Allena Cruz

Staffing Manager

Maria Carmela - Lead Team lead at IdeasUnlimited

Maria Carmela

Lead Team Lead (Lead TL)

Unaiza Iqbal

HR Admin Executive

Yasir Umair

Lead Recruitment Specialist

Ashlie Castaldo

US Recruitment Specialist


Catherine Janeo

Team Lead

Ebony Harbin

Executive Assistant

Sairah Ahmed - Customer Support Representative

Sairah Ahmed

Customer Support Representative

Saira Zafar

Growth Contributor

Shariff Law Firm

Legal Firm (USA)

Siccuan Law Firm - Legal Consultant (Philippines)

Mark – Siccuan Law Firm

Legal Consultant (Philippines)

Meet some senior team members:

Some of Our Satisfied Clients

Contact Us

We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

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