For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services.
About Us
Our company is a collaboration of remote and onsite expertise. By staying at the forefront of innovation, we have created hundreds of success stories that turn small businesses into global competitors. While we offer a wide range of call center, omnichannel, virtual assistant, and multilingual support, our team’s focus has always been singular; delivering high-quality results.
13
Years of Experience
1000
Clients Served
8
Countries Reached
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/clutch-final-high-quality.jpg)
2010
The business was established in August 2010
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/remote-2011.jpg)
2011
The first remote team was established
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/headquarter.jpg)
2015
Moved headquarters to Texas, USA
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/call-center-2016.jpg)
2016
Opened a call center location in Houston, TX
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/LAV.jpg)
2017
Opened call center locations in Pakistan & Philippines
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/call-center-2019.jpg)
2019
Established one more call center in Philippines
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/houston-2019.jpg)
2019
Awarded top call center company
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/clutch-2019.jpg)
2019
Awarded top Houston company - IT & Business services by Clutch
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/call-center-2020.jpg)
2020
Opened its fourth call center location in Philippines
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/mbe-houston.jpg)
2021
Certified as MBE with the city of Houston
![](https://ideasunlimitedonline.com/wp-content/uploads/2023/09/collage-2022.jpg)
2022
Achieved milestone of having served 1000 clients
Our Management
![Shahzad Yaqoob](https://ideasunlimitedonline.com/wp-content/uploads/2022/10/about_us_nick.png)
Shahzad Yaqoob
Founder & CEO
![Mehwish Naeem](https://ideasunlimitedonline.com/wp-content/uploads/2022/10/mel_new.png)
Mehwish Naeem
Operations Manager
![Unaiza Iqbal](https://ideasunlimitedonline.com/wp-content/uploads/2022/10/unaiza_new.png)
Unaiza Iqbal
Admin Manager
![Allena Cruz](https://ideasunlimitedonline.com/wp-content/uploads/2022/10/allena_new.png)
Allena Cruz
Regional Manager
![Ahmed Raza](https://ideasunlimitedonline.com/wp-content/uploads/2022/10/ahmed.png)
Ahmed Raza
Operations Executive
![Ivy Joy](https://ideasunlimitedonline.com/wp-content/uploads/2022/10/ivy-joy-about-us.png)
Ivy Joy
Payroll Executive
![Rolando S. Suello Jr.](https://ideasunlimitedonline.com/wp-content/uploads/2024/02/rolando.png)
Rolando S. Suello Jr.
Regional project coordinator
![Catherine Palmares Janeo](https://ideasunlimitedonline.com/wp-content/uploads/2024/02/cathy.png)
Catherine Palmares Janeo
Regional project manager
![Sasha Khan](https://ideasunlimitedonline.com/wp-content/uploads/2024/02/Sasha.png)
Sasha Khan
Accounts Executive
Our Global Network
Our Mission
To provide the highest quality of services by optimizing “our edge” in the industry!