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OVER 13 YEARS OF EXCELLENCE

For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services.

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About Us

Our company is a collaboration of remote and onsite expertise. By staying at the forefront of innovation, we have created hundreds of success stories that turn small businesses into global competitors. While we offer a wide range of call center, omnichannel, virtual assistant, and multilingual support, our team’s focus has always been singular; delivering high-quality results.

13
Years of Experience
1000
Clients Served
8
Countries Reached
2010 The business was established in August 2010
2011 The first remote team was established
2015 Moved headquarter to Texas, USA
2016 Opened a call center location in Houston, TX
2017 Opened call center locations in Pakistan & Philippines
2019 Established one more call center in Philippines
2019 Awarded top call center company
2019 Awarded top Houston company - IT & Business services by Clutch
2020 Opened it's fourth call center location in Philippines
2021 Certified as MBE with the city of Houston
2022 Achieved milestone of having served 1000 clients

Our Management

Shahzad Yaqoob

Founder & CEO

Mehwish Naeem

Operations Manager

Unaiza Iqbal

Admin Manager

Allena Cruz

Regional Manager

Ahmed Raza

Operations Executive

Ivy Joy

Payroll Executive

Rolando S. Suello Jr.

Team Lead

Catherine Palmares Janeo

Team Lead

Our Global Network

Our Mission

To provide the highest quality of services by optimizing “our edge” in the industry!

Our Vision

RESULTS

GROWTH

SMILES

Our Values