HEALTHCARE INDUSTRY

Enhance your medical support services with IdeasUnlimited! Our professionally trained agents are ready to assist you and your clients round-the-clock.

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The medical industry demands 24/7 responsiveness all while maintaining a high standard of quality. With over 10 years of award-winning business support expertise, IdeasUnlimited is geared to assist any medical facilities with handling client calls, managing schedules, assisting doctors with operational activities and much more. More importantly, we value confidentiality and client data as much as doctors.

SERVICES WE OFFER

IdeasUnlimited is fully capable of appointment scheduling, communicating with patients, managing referrals and a wide range of other operational activities for medical institutions. Our goal is to streamline daily operations in order to help clients in the medical industry focus on delivering exceptional medical services. Our team is especially trained to work with medical professionals and deeply understands their needs.

Our call centers operate throughout the day and for every time zone. This gives us a unique advantage of being capable of working with all types of medical institutions where being available at a moment’s notice is key. Our trained call center agents are skilled at working with patients, medical suppliers and doctors in order to maintain thorough communication among all parties.

For insurance providers and medical facilities that collaborate with HMO’s, IdeasUnlimited is capable of providing all manner of insurance verification and processing services. Our staff are well-acquainted with medical insurance practices and the legal requirements in order to carry out insurance services. Whether it’s a solo practitioner or a hospital, IdeasUnlimited is ready and able to become your support provider.

Being proficient in all manner of accounting tools such as Quickbooks, IdeasUnlimited support staff can help you manage your payments and billing. With our finance staff working simultaneously with all our other support agents, we ensure that your transactions are handled punctually and professionally. If you’re looking to improve the speed and accuracy of your medical billing activities, look no further than IdeasUnlimited.

ORGANIZATIONS WE SERVE

Hospitals and Clinics

Independent Practitioners

Pharmacies

Research & Testing Labs

Medical Insurance Firms

Emergency Care Services

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OTHER OFFERINGS

Medical Translation
Medical Translation
Claims Management
Claims Management
Prescription Processing
Prescription Processing
Appointment and Referrals
Appointment and Referrals
Emergency Response Answering
Emergency Response Answering
Triage Support
Triage Call Center
Virtual Receptionist
Virtual Receptionist
Scheduling Management

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We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.

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