Our remote agents as well as call center support staff are able to provide clients with high quality virtual answering service. Whether you are looking to simply offload tasks that are constraining your daily operations or want to upscale existing functions, IdeasUnlimited is able to provide the required assistance that is cost-effective, flexible and impactful.
Virtual Assistant Services
Virtual phone answering service, coordinating with vendors, scheduling calls, bookkeeping and much more. Our team of experienced agents specialize in removing bottlenecks to help your day to day tasks flow more efficiently. IdeasUnlimited support teams are built to act as a seamless extension of your business and are designed to scale on a per-need basis. All this and more while being available 24/7.
Having experience in handling sales calls for over 10 years, IdeasUnlimited is home to a skilled team of agents that can manage all your cold-calling, telemarketing, lead generation and virtual phone answering service needs. We help our clients build better customer bases by maximizing conversions while finding new opportunities for clients to expand their business, not just locally but overseas as well thanks to our multilingual capability.
For over a decade, IdeasUnlimited has helped numerous clients from all over the world develop strong customer bases that have elevated them globally. Our virtual answering service helps you pursue leads and win over clients. Whether you are targeting your local area or looking far and beyond, we are ready to help you solidify your sales leads by helping you gain more customers.
To augment our client’s IT services and SaaS, our agents are able to provide fast and responsive technical support that customers demand. Being proficient in a slew of modern technologies, our virtual support can be easily integrated into your business and quickly deliver high quality customer service that is guaranteed to drive up customer satisfaction, brand loyalty and overall retention.
IdeasUnlimited hosts one of the largest and wide-spread teams of virtual assistant agents from all over the globe. This allows us to provide customer service in all major languages. Having a virtual support team that is fluent and proficient in your desired language is crucial and something that our customer service firm guarantees.
Scalable & Flexible
Our 24/7 virtual assistants are trained in the most widely demanded tools and technologies while also being capable of learning proprietary tools that are used in your business to provide any type of virtual answering service.
ALWAYS ON SERVICE
IdeasUnlimited guarantees that all our support services and virtual assistants will be available 24/7. Our staff is ready to serve round the clock and even during public holidays for any timezone. Our centers are also equipped with UPS and disaster recovery tools to ensure availability throughout the project.
EXPERIENCED & PROFESSIONAL
With over 10 years of experience in customer service, IdeasUnlimited has built one of the most skilled teams of agents in the industry. All of our staff members are handpicked through a rigorous training and screening process to make sure that our clients are served only by the most professional agents.
IdeasUnlimited only provides the most flexible packages for all our clients. For small businesses, we offer compact packages that can be easily scaled up whenever required. For larger firms, clients may choose between a wide variety of services in order to get only the essentials.