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Answering Services

Seamless interaction with a brand and quick responses are instrumental in establishing an effective communication channel and being perceived as a professional organization. IdeasUnlimited has the necessary manpower, tools, and technology required to set up a robust Phone Answering Service for your needs. Whether you are in search of a native voice or require the expertise of an overseas professional, we are here to provide any kind of flexibility your business may need. Integrate with us now to benefit from 24/7 coverage, bilingual agents, flexible contracts, cost-effective pricing, and over 13 years of experience.

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Varied Answering Services

Live Receptionist

Professional and friendly live receptionist service to assist with booking appointments, answering calls, and responding to clients to improve your business communication.

IVR

Our automated call menus on the phone help your business handle customer interactions more efficiently by providing better call forwarding to other departments.

Call Center Support

Ideal for peak season and higher volumes, multiple IdeasUnlimited call centers help you manage incoming customer inquiries with minimum wait time while maintaining quality.

Virtual Receptionist

With live-chat integration, virtual receptionists allow you to handle messages, manage customer tickets, and route calls through our remote support service experts worldwide.

4000
Projects Completed
1000
Trusted Clients
5000
Professional Staff
24
Global Support

Unrivalled Service Value

Available 24/7

Stay connected with your customers every day, all year round. Our answering services operate 24/7, even during holidays and after-hour, to ensure availability.

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Scalable & Customizable

Start small and grow as you go. IdeasUnlimited’s packages are completely scalable and customizable to fulfill our clients’ needs without overinvesting

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Omnichannel Support

Our answering service is not just limited to phones. With full omnichannel coverage, our support team also assists customers contacting via live-chat, text or email.

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Professional Agents

24 Hour Availability

Multilingual Support

13+ Years of Experience

Flexible & Scalable

Customized Solutions

Variety of Services

PCI
Compliant

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We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.

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