Seamless interaction with a brand and quick responses are instrumental in establishing an effective communication channel and being perceived as a professional organization. IdeasUnlimited has the necessary manpower, tools, and technology required to set up a robust Phone Answering Service for your needs. Whether you are in search of a native voice or require the expertise of an overseas professional, we are here to provide any kind of flexibility your business may need. Integrate with us now to benefit from 24/7 coverage, bilingual agents, flexible contracts, cost-effective pricing, and over 13 years of experience.
Varied Answering Services
Live Receptionist
Professional and friendly live receptionist service to assist with booking appointments, answering calls, and responding to clients to improve your business communication.
IVR
Our automated call menus on the phone help your business handle customer interactions more efficiently by providing better call forwarding to other departments.
Call Center Support
Ideal for peak season and higher volumes, multiple IdeasUnlimited call centers help you manage incoming customer inquiries with minimum wait time while maintaining quality.
Virtual Receptionist
With live-chat integration, virtual receptionists allow you to handle messages, manage customer tickets, and route calls through our remote support service experts worldwide.
Unrivalled Service Value
Available 24/7
Stay connected with your customers every day, all year round. Our 24/7 answering service operates even during holidays and after-hour, to ensure availability.
Scalable & Customizable
Start small and grow as you go. IdeasUnlimited’s packages are completely scalable and customizable to fulfill our clients’ needs without overinvesting
Omnichannel Support
Our 24/7 answering service is not just limited to phones. With full omnichannel coverage, our support team also assists customers contacting via live-chat, text or email.
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We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.