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Call Center Services

IdeasUnlimited has served for over 13 years as an exceptional call center support service provider for a vast array of industries, including e-commerce, information technology, retail, telecommunication, healthcare, and many others. Our call center support services become a seamless extension of your organization and are easily scalable whether you need a call center for a small business or an enterprise-grade support infrastructure.



Customer Support

Highly trained staff providing omni-channel coverage 24/7 across inbound and outbound customer service operations for companies of all scales.

Answering Service

Becoming the voice of your business to represent the brand with a 24 hour answering service utilizing native English (US based) and multilingual proficiencies.

Technical Support

Augment your SaaS by integrating our technical support teams to assist your customers with troubleshooting, installation as well as software & hardware maintenance.

Sales Support

Our highly trained sales teams grow your business by providing consistent and responsive appointment setting, upselling and lead generation services.

Multilingual Support

Overcome language barriers and grow your business beyond your borders with agents who are fluent in all major languages across the globe.

Admin Support

Improve your productivity and efficiency by delegating to our trained admin support teams that are ready to take care of all your cumbersome tasks on the spot, 24/7.

Research & Data

Plan winning strategies through a better understanding of your business by diving deeper into data and insights, analyzed by our experts in data analytics.

Booking & Reservation

Smoothly handle reservation services through our call centers. Our agents are able to provide fast and reliable booking services for your customers.

Projects Completed
Trusted Clients
Professional Staff
Global Support

Enterprise Grade Facilities

IdeasUnlimited’s services are geared for zero-downtime. Our call center sites are retrofitted with uninterrupted power supply, cloud storage, and disaster recovery tools, that ensure 24/7 responsiveness. With multiple teams operating from different call center clusters, we provide support services for clients all over the world, regardless of time-zone. Our robust infrastructure helps achieve an industry leading customer satisfaction rating for all our clients.

Professional Agents

24 Hour Availability

Multilingual Support

13+ Years Experience

Flexible & Scalable

Customized Solutions

Variety of Services


With a diverse selection of customer service options, IdeasUnlimited is the definitive call center service provider for all your business needs to ensure that you are never out of touch with your customers. Our call centers and remote agents provide maximum value and flexibility so you can get the most out of your support services.

Technology Experience

Business VOIP

RingCentral, Nextiva, DialPad, 8×8, Vonage, Clouddesk, Open PBX, Google, Skype, Grasshopper, GoToConnect and others.

Ticketing & Communication

Zendesk, Freshdesk, Zoom, Slack, Microsoft, Google Workspace, Hubspot, Zoho, Gorgias, Jira

CRM & Marketing

Salesforce, Zoho, Hubspot, Pipedrive, Bitrix24, Marketo, Microsoft, Mailchimp, AgileCRM, Drip, Activecampaign, Constantcontact, Bitrix24, Freshworks

Retail Management Software

Alibaba, Amazon, eBay, Woo commerce, Shopify, Dropified, Bidcommerce, Godaddy, Square

Project Management & Bookkeeping

Teams, Gsuite, Monday, Trello, Wrike, Zoho, Quickbooks, Xero, Freshbooks

Booking & Reservation Software

Google Flights, FareHarbor, Checkfront, Expedia, Priceline and much more.


We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.

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