IdeasUnlimited has served for over 10 years as an exceptional call center support service provider for a vast array of industries including ecommerce, information technology, retail, telecommunication, healthcare and many others. Our call center support services become a seamless extension of your organization and are easily scalable whether you need a call center for small business or an enterprise-grade support infrastructure. We are trained to take your business to the next level!
Call Center Services
Customer Support
High trained teams, 24/7 coverage, omni-channel support and inbound and outbound customer service operations for companies of all scales.
Answering Service
24 hour answering service with native English (US based) and multilingual proficiencies to be the voice of your business to represent your brand.
Technical Support
Augment your SaaS by integrating our professional technical support teams to assist with troubleshooting, installation and software and hardware problems.
Sales Support
Our highly trained sales teams grow your business by providing top quality appointment setting, upselling, lead generation and telesales services.
Multilingual Support
Overcome language barriers and grow your business beyond your borders with agents who are fluent in all major languages across the globe.
Admin Support
Improve your productivity and efficiency by letting our trained admin support teams take care of the cumbersome tasks on the spot, 24/7!
Research & Data
Plan winning business strategies by understanding customer behavior. Let our experts help you analyze data better to plan your strategies.
Booking & Reservation
Smoothly handle reservation services through our call centers. Our agents are able to provide fast and reliable booking services for your customers.
KEY FEATURES & MILESTONES
4000
Projects Completed
500
Trusted Clients
5000
Professional Staff
24
Global Support
With a diverse selection of customer service options, IdeasUnlimited is the definitive call center service provider for all your business needs to ensure that you are never out of touch with your customers. Our call centers and remote agents provide maximum value and flexibility so you can get the most out of your support services.
Our team is able to provide you with award-winning support services that have been refined over 10 years of experience. All while being available 24/7/365 in every continent. Plus, we allow all our clients to scale and customize our support packages as they see fit.
TECHNOLOGY EXPERIENCE
Business VOIP
RingCentral, Nextiva, DialPad, 8×8, Vonage, Clouddesk, Open PBX, Google, Skype, Grasshopper, GoToConnect and others.
Ticketing & Communication
Zendesk, Freshdesk, Zoom, Slack, Microsoft, Google Workspace, Hubspot, Zoho, Gorgias, Jira
CRM & Marketing
Salesforce, Zoho, Hubspot, Pipedrive, Bitrix24, Marketo, Microsoft, Mailchimp, AgileCRM, Drip, Activecampaign, Constantcontact, Bitrix24, Freshworks
Retail Management Software
Alibaba, Amazon, eBay, Woo commerce, Shopify, Dropified, Bidcommerce, Godaddy, Square
Project Management & Bookkeeping
Teams, Gsuite, Monday, Trello, Wrike, Zoho, Quickbooks, Xero, Freshbooks
Booking & Reservation Software
Google Flights, FareHarbor, Checkfront, Expedia, Priceline and much more.
GET IN TOUCH
We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.
