IdeasUnlimited has served for over 10 years as an exceptional call center support service provider for a vast array of industries including eCommerce, Technology, Retail, Telecommunication, healthcare and many others. Our call center support services become a seamless extension of your organization by adopting your brand voice and delivering enterprise-grade support services. We are trained to take your business to the next level!
High trained teams, 24/7 coverage, omni-channel support and inbound and outbound customer service operations for companies of all scales.
24/7 telephone answering service with native English (US based) and multilingual proficiencies to be the voice of your business and your brand.
Augment your SaaS by integrating our professional technical support teams to assist with troubleshooting, installation and software and hardware problems.
Our highly trained sales teams grow your business by providing top quality appointment setting, upselling, lead generation and telesales services.
Overcome language barriers and grow your business beyond your borders with agents who are fluent in all major languages across the globe.
Improve your productivity and efficiency by letting our trained admin support teams take care of the cumbersome tasks on the spot, 24/7!
Research & Data
Plan winning business strategies by understanding customer behavior. Let our experts help you analyze data better to plan your strategies.
Booking & Reservation
Smoothly handle reservation services through our call centers. Our agents are able to provide fast and reliable booking services for your customers.
KEY FEATURES & MILESTONES
RingCentral, Nextiva, DialPad, 8×8, Vonage, Clouddesk, Open PBX, Google, Skype, Grasshopper, GoToConnect and others.
Ticketing & Communication
Zendesk, Freshdesk, Zoom, Slack, Microsoft, Google Workspace, Hubspot, Zoho, Gorgias, Jira
CRM & Marketing
Salesforce, Zoho, Hubspot, Pipedrive, Bitrix24, Marketo, Microsoft, Mailchimp, AgileCRM, Drip, Activecampaign, Constantcontact, Bitrix24, Freshworks
Retail Management Software
Alibaba, Amazon, eBay, Woo commerce, Shopify, Dropified, Bidcommerce, Godaddy, Square
Project Management & Bookkeeping
Teams, Gsuite, Monday, Trello, Wrike, Zoho, Quickbooks, Xero, Freshbooks
Booking & Reservation Software
Google Flights, FareHarbor, Checkfront, Expedia, Priceline and much more.