CALL CENTER SUPPORT

IdeasUnlimited has served for over 10 years as an exceptional call center support service provider for a vast array of industries including eCommerce, Technology, Retail, Telecommunication, healthcare and many others. Our call center support services become a seamless extension of your organization by adopting your brand voice and delivering enterprise-grade support services. We are trained to take your business to the next level!

BUILD YOUR TEAM

Customer Support

High trained teams, 24/7 coverage, omni-channel support and inbound and outbound customer service operations for companies of all scales.

Answering Service

24/7 telephone answering service with native English (US based) and multilingual proficiencies to be the voice of your business and your brand.

Technical Support

Augment your SaaS by integrating our professional technical support teams to assist with troubleshooting, installation and software and hardware problems.

Sales Support

Our highly trained sales teams grow your business by providing top quality appointment setting, upselling, lead generation and telesales services.

multilingual

Multilingual Support

Overcome language barriers and grow your business beyond your borders with agents who are fluent in all major languages across the globe.

administrative support

Admin Support

Improve your productivity and efficiency by letting our trained admin support teams take care of the cumbersome tasks on the spot, 24/7!

data

Research & Data

Plan winning business strategies by understanding customer behavior. Let our experts help you analyze data better to plan your strategies.

ticket booking

Booking & Reservation

Smoothly handle reservation services through our call centers. Our agents are able to provide fast and reliable booking services for your customers.

KEY FEATURES & MILESTONES

4000
Projects Completed
500
Trusted Clients
5000
Professional Staff

24/7

Global Support

Professional Agents

24 Hour Availability

Multilingual Support

10 Years of Experience

Flexible & Scalable

Customized Solutions

Variety of Services

PCI
Compliant

TECHNOLOGY EXPERIENCE

Business VOIP

RingCentral, Nextiva, DialPad, 8×8, Vonage, Clouddesk, Open PBX, Google, Skype, Grasshopper, GoToConnect and others.

Ticketing & Communication

Zendesk, Freshdesk, Zoom, Slack, Microsoft, Google Workspace, Hubspot, Zoho, Gorgias, Jira

CRM & Marketing

Salesforce, Zoho, Hubspot, Pipedrive, Bitrix24, Marketo, Microsoft, Mailchimp, AgileCRM, Drip, Activecampaign, Constantcontact, Bitrix24, Freshworks

Retail Management Software

Alibaba, Amazon, eBay, Woo commerce, Shopify, Dropified, Bidcommerce, Godaddy, Square

Project Management & Bookkeeping

Teams, Gsuite, Monday, Trello, Wrike, Zoho, Quickbooks, Xero, Freshbooks

Booking & Reservation Software

Google Flights, FareHarbor, Checkfront, Expedia, Priceline and much more.

GET IN TOUCH

We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.

Contact Us