IdeasUnlimited Now Featured on Clutch

By February 22, 2019Call Center Support
IdeasUnlimited - Global Support Services Redefined!

Call centers and voice services allow firms to be even more accessible to their clients, but poor call center support services can be the breaking point for client and company relationships. The quality of a call center relies on a number of factors, from the technology utilized to the level of care they show to their clients, we understand what it takes to provide top-notch service.

We are always looking for new ways to receive honest, unfiltered feedback, and we are excited to share that we have found a new one. We can now be found on Clutch, a ratings and reviews platform for B2B service providers. Clutch

conducts in depth research on firms around the world, collecting information on their marketing presence, social media efforts, and what their clients have to say about them. We can be found on the Clutch directory of top call center companies around the world.

Although Clutch analysts provide their own evaluations of firms, the most important feature of the platform is the space for verified client reviews. We provide a space for our clients to share testimonials, but we value the structure and in depth questions that Clutch includes in their client interviews. And we are pleased to announce that we have already received our first review. When asked about our services, the COO of a dietary supplements company remarked,

“They easily integrated themselves with our company. If I ever had a question, I could reach out and expect a response within a day. Overall, they’ve performed pretty well, managing the project and the customer service agents efficiently.”

We strive to be valuable partners to our clients, and we appreciate the chance to receive in depth feedback that lets us know how we are doing.

Not only are featured and reviewed on Clutch, we were also highlighted on their sister-site, The Manifest. The Manifest is a business resource, offering industry insights, how-to guides, and directories of top service providers. We are included on their directory of the top call center support services, citing our affordability and a notable project we completed. We have also included a portfolio of some of our best work on Visual Objects, a forum for digital service providers to showcase their work to prospective clients.

Thank you to everyone who has worked with us, supported us, and helped us become the company we are today. We are proud of everything we have accomplished, but we know we could not have done it without you.

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