Answering Service

Keep your business available and professional 24/7.

A live answering service designed professionally to capture every opportunity for your business.

Our pricing adjusts to the lowest rate for you.

Affordable Answering Service
With Unmatched Quality

Seamless interaction with a brand and quick responses are instrumental in establishing an effective communication channel and being perceived as a professional organization. IdeasUnlimited has the necessary manpower, tools, and technology required to set up a robust Phone Answering Service for your needs. Whether you are in search of a native voice or require the expertise of an overseas professional, we are here to provide any kind of flexibility your business may need. Integrate with us now to benefit from 24/7 coverage, bilingual agents, flexible contracts, cost-effective pricing, and over 15 years of experience.

Answering Service Options

Pay Per Call

Our pay per call option is for all types of businesses looking to pay on a per call basis. The per call pricing starts from $1 per call and goes up to $5 per call, depending on the size, length and lead time of the project.

Dedicated Support

This is ideal for businesses that expect high call volume throughout the day and need the answering service agent(s) to be dedicated to their project. We can scale up to as many dedicated agents/seats as required and also provide 24/7/365 (during holidays) coverage as well.

Shared Support

This is ideal for businesses that require a broad coverage but do not expect a very high call volume. On such projects, the answering service agent(s) work in a shared model (2/3 projects at the same time) and 24/7/365 coverage can be provided if needed.

Bilingual Support

This is ideal for businesses that require bilingual answering service meaning English plus Spanish or English plus French support. This bilingual service can be provided on a pay per call, dedicated, shared or/and 24/7/365 coverage models.

Let's Talk

We Are Ready To Partner
With In Your Business Journey.

Get In Touch

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We've Decoded the Science
of Excellent Outsourcing

What Sets
IdeasUnlimited Apart

Broad Service Spectrum

All BPO services under one roof, including call center, virtual assistant, digital marketing, and RCM services.

Hybrid Options

Call center, remote, and hybrid options are available with a proper contingency plan.

Trained Global Workforce

Trained and integrated teams across North America, Asia Pacific, and Africa.

Affordable Without Compromise

High-value outsourcing with competitive pricing models.

15 years of experience

Having served 1000+ clients since 2010. Proven processes, systems, and success stories.

Always On 24/7/365

No downtime, no missed opportunities.

Safe and Secure

An industry-tailored privacy policy with PCI, HIPAA, and GDPR compliance. Plus, Microsoft regulated cloud for data security.

Multilingual Mastery

Support in 8+ languages, tailored for diverse customer bases.

Best-in-Class Tech + Proven Methodologies

Streamlined workflows, real-time analytics, and streamlined SOPs.

Tailored, Flexible Solutions

We scale with your business needs.

The majority of the
providers

Multiple vendors, multiple agreements, different teams, complex management.

Either call center or remote teams without a proper backup plan.

Limited training and/or only regional presence with timezone and cultural limitations.

Hidden costs, rigid pricing, or low-quality output at low cost.

Short-term engagements with inconsistent performance.

Fixed or limited shift coverage without proper infrastructure.

Irregulated on multiple ends and no proper compliance with data security.

Primarily English-focused; limited multilingual support.

Outdated systems and inconsistent processes.

High setup costs, rigid packages with limited customization.

Seamsless Experience

Always professional, always on

Never Miss a Call

Every lead, every time

Trusted by 1000+ Businesses to Keep Every Conversation Going

Our 24-hour answering service helps businesses stay connected, no matter the time. When your team signs off, ours steps in to answer every call with professionalism and care.

Tailored For Your
Business Needs

Our 24/7 phone answering services are tailored to your business. You choose the greetings, the message flow, and who gets notified, and we handle the rest. Every call is answered by a real person trained to represent your brand with warmth and precision.

No matter the size of your business, you deserve to stay reachable without being tied to the phone. We make that possible with dependable, around-the-clock support.

4000+

Projects Completed

We’ve delivered efficient customer service that made a real impact for our partners.

1000+

Trusted Clients

We build strong relationships by being present, responsive, and easy to trust.

5000+

Professional Staff

Our growing team is always ready to support your next project.

24/7

Global Support

We’re always here; listening, solving, and showing up when it matters.

Unrivalled Service Value

Available 24/7

Stay connected with your customers every day, all year round. Our 24/7 answering service operates even during holidays and after-hour, to ensure availability.

Scalable & Customizable

Start small and grow as you go. IdeasUnlimited’s packages are completely scalable and customizable to fulfill our clients’ needs without overinvesting

Omnichannel Support

Our 24/7 answering service is not just limited to phones. With full omnichannel coverage, our support team also assists customers contacting via live-chat, text or email.

Professional Agents

Highly trained agents handle tasks with precision, care, and professionalism.

24/7/365 Availability

Support is available any time of day across all time zones.

Multilingual Support

Service is delivered in multiple languages to meet the needs of global audiences.

15+ Years of Experience

A long-standing presence in the industry brings proven systems and reliable delivery.

Flexible and Scalable

Teams adjust quickly as priorities shift with no disruption or overstaffing.

Customized Solutions

Support models built around your goals, not prepackaged templates.

HIPAA Compliant

Healthcare support follows strict data privacy protocols from end to end.

PCI Compliant

Payment data is handled with care using systems that meet global security standards.

Frequently Asked Questions

An answering service is a live, professional representative/team that answers calls on behalf of your business. It ensures you never miss a call, helping you capture leads, assist customers, and stay available 24/7.

A virtual receptionist is a remote professional who answers calls, takes messages, routes callers, and provides basic customer support for your business. Available 24/7 or/and as per your required coverage hours, they offer a cost-effective way to improve service, reduce wait times, and ensure no call goes unanswered.

An answering service or receptionist helps businesses stay available to customers in multiple jurisdictions. Also it provides friendly, professional support by handling calls, messages, and scheduling, so you never miss a chance to connect with your potential or/and current clients. Trusted by 1,000+ businesses, our expert team builds real relationships that boost customer loyalty and help businesses grow.

An after-hours answering service answers your business calls when your office is closed. Real people pick up every call, take messages, and connect with your potential or/and current clients. This service keeps businesses available 24/7, so you never miss important calls or opportunities.

GET IN TOUCH

We’re ready to take your business to the next level! Contact our sales team today for a customized quote.