Seamless interaction with a brand and quick responses are instrumental in establishing an effective communication channel and being perceived as a professional organization. IdeasUnlimited has the necessary manpower, tools, and technology required to set up a robust Phone Answering Service for your needs. Whether you are in search of a native voice or require the expertise of an overseas professional, we are here to provide any kind of flexibility your business may need. Integrate with us now to benefit from 24/7 coverage, bilingual agents, flexible contracts, cost-effective pricing, and over 15 years of experience.
Phone Answering Services
Answering Service Options
Pay Per Call
Our pay per call option is for all types of businesses looking to pay on a per call basis. The per call pricing starts from $1 per call and goes up to $5 per call, depending on the size, length and lead time of the project.
Dedicated Support
This is ideal for businesses that expect high call volume throughout the day and need the answering service agent(s) to be dedicated to their project. We can scale up to as many dedicated agents/seats as required and also provide 24/7/365 (during holidays) coverage as well.
Shared Support
This is ideal for businesses that require a broad coverage but do not expect a very high call volume. On such projects, the answering service agent(s) work in a shared model (2/3 projects at the same time) and 24/7/365 coverage can be provided if needed.
Bilingual Support
This is ideal for businesses that require bilingual answering service meaning English plus Spanish or English plus French support. This bilingual service can be provided on a pay per call, dedicated, shared or/and 24/7/365 coverage models.
Seamsless Experience
Always professional, always on
Never Miss a Call
Every lead, every time
Trusted by 1000+ Businesses to Keep Every Conversation Going
Our 24-hour answering service helps businesses stay connected, no matter the time. When your team signs off, ours steps in to answer every call with professionalism and care.
Tailored For Your Business Needs
Our 24/7 phone answering services are tailored to your business. You choose the greetings, the message flow, and who gets notified, and we handle the rest. Every call is answered by a real person trained to represent your brand with warmth and precision.
No matter the size of your business, you deserve to stay reachable without being tied to the phone. We make that possible with dependable, around-the-clock support.
4000
Projects Completed
1000
Trusted Clients
5000
Professional Staff
24
Global Support
Unrivalled Service Value
Available 24/7
Stay connected with your customers every day, all year round. Our 24/7 answering service operates even during holidays and after-hour, to ensure availability.
Scalable & Customizable
Start small and grow as you go. IdeasUnlimited’s packages are completely scalable and customizable to fulfill our clients’ needs without overinvesting
Omnichannel Support
Our 24/7 answering service is not just limited to phones. With full omnichannel coverage, our support team also assists customers contacting via live-chat, text or email.
Frequently Asked Questions
An answering service is a live, professional representative/team that answers calls on behalf of your business. It ensures you never miss a call, helping you capture leads, assist customers, and stay available 24/7.
A virtual receptionist is a remote professional who answers calls, takes messages, routes callers, and provides basic customer support for your business. Available 24/7 or/and as per your required coverage hours, they offer a cost-effective way to improve service, reduce wait times, and ensure no call goes unanswered.
An answering service or receptionist helps businesses stay available to customers in multiple jurisdictions. Also it provides friendly, professional support by handling calls, messages, and scheduling, so you never miss a chance to connect with your potential or/and current clients. Trusted by 1,000+ businesses, our expert team builds real relationships that boost customer loyalty and help businesses grow.
An after-hours answering service answers your business calls when your office is closed. Real people pick up every call, take messages, and connect with your potential or/and current clients. This service keeps businesses available 24/7, so you never miss important calls or opportunities.
GET IN TOUCH
We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.
