Phone Answering Services
Seamless interaction with a brand and quick responses are instrumental in establishing an effective communication channel and being perceived as a professional organization. IdeasUnlimited has the necessary manpower, tools, and technology required to set up a robust Phone Answering Service for your needs. Whether you are in search of a native voice or require the expertise of an overseas professional, we are here to provide any kind of flexibility your business may need. Integrate with us now to benefit from 24/7 coverage, bilingual agents, flexible contracts, cost-effective pricing, and over 15 years of experience.
Answering Service Options
Pay Per Call
Our pay per call option is for all types of businesses looking to pay on a per call basis. The per call pricing starts from $1 per call and goes up to $5 per call, depending on the size, length and lead time of the project.
Dedicated Support
This is ideal for businesses that expect high call volume throughout the day and need the answering service agent(s) to be dedicated to their project. We can scale up to as many dedicated agents/seats as required and also provide 24/7/365 (during holidays) coverage as well.
Shared Support
This is ideal for businesses that require a broad coverage but do not expect a very high call volume. On such projects, the answering service agent(s) work in a shared model (2/3 projects at the same time) and 24/7/365 coverage can be provided if needed.
Bilingual Support
This is ideal for businesses that require bilingual answering service meaning English plus Spanish or English plus French support. This bilingual service can be provided on a pay per call, dedicated, shared or/and 24/7/365 coverage models.
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We Are Ready To Partner With In Your Business Journey.
We've Decoded the Science
of Excellent Outsourcing
What Sets
IdeasUnlimited Apart
Broad Service Spectrum
All BPO services under one roof, including call center, virtual assistant, digital marketing, and RCM services.
Hybrid Options
Call center, remote, and hybrid options are available with a proper contingency plan.
Trained Global Workforce
Trained and integrated teams across North America, Asia Pacific, and Africa.
Affordable Without Compromise
High-value outsourcing with competitive pricing models.
15 years of experience
Having served 1000+ clients since 2010. Proven processes, systems, and success stories.
Always On 24/7/365
No downtime, no missed opportunities.
Safe and Secure
An industry-tailored privacy policy with PCI, HIPAA, and GDPR compliance. Plus, Microsoft regulated cloud for data security.
Multilingual Mastery
Support in 8+ languages, tailored for diverse customer bases.
Best-in-Class Tech + Proven Methodologies
Streamlined workflows, real-time analytics, and streamlined SOPs.
Tailored, Flexible Solutions
We scale with your business needs.
The majority of the
providers
Multiple vendors, multiple agreements, different teams, complex management.
Either call center or remote teams without a proper backup plan.
Limited training and/or only regional presence with timezone and cultural limitations.
Hidden costs, rigid pricing, or low-quality output at low cost.
Short-term engagements with inconsistent performance.
Fixed or limited shift coverage without proper infrastructure.
Irregulated on multiple ends and no proper compliance with data security.
Primarily English-focused; limited multilingual support.
Outdated systems and inconsistent processes.
High setup costs, rigid packages with limited customization.
Seamsless Experience
Always professional, always on
Never Miss a Call
Every lead, every time
Trusted by 1000+ Businesses to Keep Every Conversation Going
Our 24-hour answering service helps businesses stay connected, no matter the time. When your team signs off, ours steps in to answer every call with professionalism and care.
Tailored For Your
Business Needs
Our 24/7 phone answering services are tailored to your business. You choose the greetings, the message flow, and who gets notified, and we handle the rest. Every call is answered by a real person trained to represent your brand with warmth and precision.
No matter the size of your business, you deserve to stay reachable without being tied to the phone. We make that possible with dependable, around-the-clock support.
4000+
Projects Completed
We’ve delivered efficient customer service that made a real impact for our partners.
1000+
Trusted Clients
We build strong relationships by being present, responsive, and easy to trust.
5000+
Professional Staff
Our growing team is always ready to support your next project.
24/7
Global Support
We’re always here; listening, solving, and showing up when it matters.
Unrivalled Service Value
Available 24/7
Stay connected with your customers every day, all year round. Our 24/7 answering service operates even during holidays and after-hour, to ensure availability.
Scalable & Customizable
Start small and grow as you go. IdeasUnlimited’s packages are completely scalable and customizable to fulfill our clients’ needs without overinvesting
Omnichannel Support
.Our 24/7 answering service is not just limited to phones. With full omnichannel coverage, our support team also assists customers contacting via live-chat, text or email.
Professional Agents
Highly trained agents handle tasks with precision, care, and professionalism.
24/7/365 Availability
Support is available any time of day across all time zones.
Multilingual Support
Service is delivered in multiple languages to meet the needs of global audiences.
15+ Years of Experience
A long-standing presence in the industry brings proven systems and reliable delivery.
Flexible and Scalable
Teams adjust quickly as priorities shift with no disruption or overstaffing.
Customized Solutions
Support models built around your goals, not prepackaged templates.
HIPAA Compliant
Healthcare support follows strict data privacy protocols from end to end.
PCI Compliant
Payment data is handled with care using systems that meet global security standards.
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We’re ready to take your business to the next level!
Contact our sales team today for a customized quote.