IdeasUnlimited is a unique virtual assistant company headquartered in Texas (USA), with multiple call center locations in the Philippines and remote workers all around the world. The business was founded in 2010 and has grown to more than 350 active workers. About IdeasUnlimited The IdeasUnlimited call centers are mostly used for larger projects, where focus is to … Read more
It is important to understand the product needs of your customer. It is equally important to learn about their spending behaviors and expectations from the customer services. There exists no business today which can get a referral and customers’ trust without providing them a good experience at the hands of the customer service agent. An … Read more
Last year’s holiday season retail sales in the US alone topped $161 billion and 43% shoppers supported small businesses on Small Business Saturday. With the holiday season coming up, now is the time to plan out a company strategy to ensure you have backup staff handling essential business activities at all times. You don’t have to dread the holiday … Read more
“Online retail is booming and is the next big thing!” Rest assured, this is not an overly-enthusiastic rhetorical claim by some zealous internet purist. Economists and retail analysts agree that online retail has shown steady progress over the last few years and is here to stay. According to Business Insider, worldwide ecommerce sales increased by 15.5% this … Read more
Take advantage of these 5 Ecommerce Trends and help grow and transform your customer base. The last decade witnessed a dramatic shift from physical stores to fewer brick-and-mortar locations or a complete switch to online commerce. Today, this trend shows no signs of abating, with Forbes attributing a 23% year-on-year growth rate to ecommerce. Expanding customer reach … Read more
