Over 15 Years Of Excellence
For more than a decade, the IdeasUnlimited team has
helped hundreds of clients build better businesses by
providing the highest quality support services.
About Us
Enterprise Level Services
At Affordable Pricing
Our company is a collaboration of remote and onsite expertise. By staying at the forefront of innovation, we have created hundreds of success stories that turn small businesses into global competitors. While we offer a wide range of call center, omnichannel, virtual assistant, and multilingual support, our team’s focus has always been singular; delivering high-quality results.
Years of Experience
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Clients Served
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Countries Reached
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Awards
Our Achievements
2010 The business was established in August 2010
2011 The first remote team was established
2015 Moved headquarters to Texas, USA
2016 Opened a call center location in Houston, TX
2017 Opened call center locations in Pakistan & Philippines
2019 Established one more call center in Philippines
2019 Awarded top call center company
2019 Awarded top Houston company - IT & Business services by Clutch
2020 Opened its fourth call center location in Philippines
2021 Certified as MBE with the city of Houston
2022 Achieved milestone of having served 1000 clients
2023 Established "The Digital Edge" a marketing agency.
2024 Opened a call center location in Davao, Philippines.
2025 Opened a call center location in Laguna, Philippines.
Our Team
Team Members
Shahzad Yaqoob
Founder & CEO
Allena Cruz
Regional Manager
Ashley Hayre
Regional Manager
Mehwish Naeem
Operations Manager
Ahmed Raza
Operations Executive
Ivy Joy
Payroll Executive
Michael Abrian
Regional Project Coordinator
Catherine Palmares Janeo
Regional Project Manager
Sasha Khan
Accounts Executive
Mashaim Wahid
Senior Sales Executive
Danish
Assistant HR Admin Manager
Catherine Palmares Janeo
Regional Project Manager
Our Global Network
Our Mission
To Provide Enterprise Grade Services at Affordable Pricing.
Our Vision
RESULTS
GROWTH
SMILES
Our Values
