8 Tips to Optimize Your Delivery Services

The quality and efficiency of your delivery operations are a significant contributor to your business’ overall value proposition. You should be able to supply customers as quickly as possible, using an efficient inbound customer service center, without driving up your delivery cost or compromising on the product or packaging. Learn How to Optimize Your Delivery Services … Read more

13 Tips to Manage Your Business After COVID-19

The COVID-19 pandemic has exposed vulnerabilities in our healthcare systems, with governments around the world grappling with it to contain its spread. It has likewise shown how most businesses have poor emergency response measures while others innovate rapidly to keep up with new developments. Having said that, there is no need to panic. Black swan events like the COVID … Read more

Your Website Is the Reason Why You’re Losing Sales

7 stages of the purchase process where you’re driving customers away These days, if you don’t have a website for your business, product, or service, you are losing out on 81% of your potential customer base; who research their purchase online before buying it. Having a website, however, can prove to be a double-edged sword … Read more

5 Must-Have Tools to Globalize Your Business in 2020

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What is the tool most commonly used in today’s world by individuals and commercial organizations? Very simple, the Internet! The Internet has made so many tasks convenient and so many processes irrelevant in the business world. Ecommerce support is only one click away—be it multilingual support for your stakeholders or for your customer care center. If you have high-speed internet … Read more

How Remote Work Saved Me! Conquering All Odds

How Remote Work Saved Me

LinkedIn: shahzadyaqoob/Facebook: shahzad.yaqoob.39948Upwork: shahzadyaqoobEmail: shahzad@osbprovider.com Shahzad Yaqoob (aka Nick) is an entrepreneur, a philanthropist, a family man, and a human being with a strong resolve. He is an avid reader, a keen sports fan, and loves to spend time with his kids. He has travelled across the oceans and built a remote career for himself, which no one except his … Read more

The Benefits of a Call Center for Small Business

“Why should I pay for call center services? How does this benefit me? I struggle as it is!” I’m sure these are all things you are mentioning in a cold sweat. But don’t be alarmed! I have some great news for you: a call center for small business can cut costs for you long term and ease … Read more

How IU’s US Remote Workers Are Making a Difference in the Workplace

Helpful. Valuable. Friendly remote workers. By the time you finish this article, when you see these adjectives, you will think of IU’s very own Hannah S. She is a fantastic representation of the premier quality found in our US remote team. As the Account Manager/Head Admin (Finance), Hannah ‘adds up’ to what makes IdeasUnlimited such a wonderful place to work … Read more

IdeasUnlimited Has Achieved Another Milestone: Top Customer Support Company Award by Clutch, 2019

Endeavoring to provide the highest quality of service, IdeasUnlimited has achieved commendable success in delivering support services to many companies across the globe. These services have recently been recognized by Clutch in its 2019 Leader Awards. Clutch is a leading platform that provides data-driven analysis, reviews and ratings for B2B buying and hiring. It values the … Read more

9 Ways to Prepare Your Business for Employees Going on Holiday Leave

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Last year’s holiday season retail sales in the US alone topped $161 billion and 43% shoppers supported small businesses on Small Business Saturday. With the holiday season coming up, now is the time to plan out a company strategy to ensure you have backup staff handling essential business activities at all times. You don’t have to dread the holiday … Read more