IdeasUnlimitedOnline

Why Remote is the Future

The pandemic has triggered a tectonic shift in the job market. In the US alone, an incredible 42% of workers have switched to remote jobs. Major companies such as Google, Facebook, Shopify and Uber have already announced that they are giving their employees the option to permanently work from home. According to Gartner, 80% of company … Read more

Why You Should Hire a Medical Call Center During the COVID-19 Pandemic

Being a healthcare professional is one of the most stressful jobs to have during the COVID-19 pandemic. Even if your healthcare center does not cater to COVID-19 testing or treatment, you likely have several patients whose health you need to monitor closely in radically different conditions than any of us were used to previously. Most … Read more

10 Ways to Optimize Your Delivery Services for COVID-19

COVID-19 has shaken up the whole world and placed a strain on quite a few industries, especially delivery companies. You must be wondering how you can quickly adapt and capitalize on this opportunity. Logistics and operations can be very well managed remotely. You just need good collaboration tools, an up-to-date database, and a skeletal staff … Read more

Is COVID-19 Harming Your Business? We Can Help

The coronavirus pandemic has rained trouble down on small businesses from every angle. The business landscape is uncertain, and every sector has had to adapt. Whether business is reduced, or it is temporarily booming, we can help you get through this time. Our secret is leveraging and managing a remote workforce. Chat, Email, and Call … Read more

8 Tips to Optimize Your Delivery Services

The quality and efficiency of your delivery operations are a significant contributor to your business’ overall value proposition. You should be able to supply customers as quickly as possible, using an efficient inbound customer service center, without driving up your delivery cost or compromising on the product or packaging. Learn How to Optimize Your Delivery Services … Read more

IU’s Multilingual Transcription Services

IdeasUnlimited prides itself on the quality of its professional and completely confidential translation and multilingual transcription services. Projects pass through a rigorous 3-stage process, with full accountability at each stage. Multilingual Transcription Services Offered IdeasUnlimited provides the following multilingual transcription services: Confidentiality is treated very seriously at IdeasUnlimited. Your documents, recordings etc. will only be seen … Read more

Your Website Is the Reason Why You’re Losing Sales

7 stages of the purchase process where you’re driving customers away These days, if you don’t have a website for your business, product, or service, you are losing out on 81% of your potential customer base; who research their purchase online before buying it. Having a website, however, can prove to be a double-edged sword … Read more

Essential Skills of a Customer Service Representative

A skilled customer service representative is the single most important asset of a growing business. Since 71% of customers are lost due to poor customer service, you can build a loyal customer base only if your customer service center is optimized. More importantly, existing customers spend 33% more than new ones, so your priority should be retaining … Read more