Healthcare Call Center

Invest in a healthcare call center so you can provide your patients with a better experience and better value—becoming a key player in your field. In today’s fast-paced and technology-driven world, all medical organizations and even independent practitioners require an efficient contact center to stay relevant and grow.

IdeasUnlimited’s healthcare call center will become an extension of your team, managing your databases, patients, and vendors as well as providing better patient engagement. IdeasUnlimited’s versatile healthcare call center provides you workers specialized in everything from medical administrative support and US medical billing and coding to operational support. Work with us so you can focus on your medical products and/or services while we take care of all support services.

We also have experienced top-quality US-based healthcare call center agents.

IU Medical Industry Clients

The IdeasUnlimited healthcare call center team is qualified, trained, and well-equipped to deal with these organizations in the Medical Industry:

Medical Clinics & Centers
Independent Practitioners
Medical Companies
Research Organizations
Diagnostic Clinics
Medical Facilities
Specialized Clinics
Home Care Assistance
Dental Clinics
Medical Insurance Providers
Physician Staffing Organizations
Medical Devices Manufacturers
Medical Devices Suppliers
Emergency Care Providers
Database Mgt Companies

IdeasUnlimited’s medical support assistant can provide these services:

Medical Billing Services

Medical Coding Services

24/7 Call Center Services

Help Desk / Technical Support

Telemarketing Support

Medical Administrative Support

Medical Receptionist Service

Medical Transcription Service

EMR/EHR Integration Service

Data Entry & Analysis

Patient Management

Appointment Scheduling

Appointment Reminders & Rescheduling

Physician and Facility Referral Services

Post-Discharge Follow-up

Patient Feedback Management

Multilingual Support Services

Medical Translation

Insurance Verifications

Omnichannel Support

Our Promise

High-Quality Interaction

Our healthcare call center agents work to enhance your interactions with your patients, vendors, and medical staff, ensuring satisfaction and increasing retention rates.

Software Expertise

At IdeasUnlimited, our agents utilize your preferred EMR/EHR and coding/billing platforms to suit the needs of your business and to create a smooth process of patient management and payment collections.

Management & Monitoring

We continually manage and monitor our projects for quality assurance, consistency, efficiency, and achieving the desired results.

Data Security

All confidential data pertaining to your organization and your patients will always be safeguarded in accordance with the relevant regulatory requirements.

Important Credentials

DRS Camera Facility at IdeasUnlimited

4000+ Completed Projects

400+ Valued Clients

5000 Staffed Professionals

5000 Staffed Professionals

Working with a range of global clients from myriad industries, we have experience in using different software applications and tools. Here are some of the tools that we’ve used in the past:

Top Human Resource

In ten years of operations, we have streamlined our specially designed and all-inclusive recruitment, onboarding, and training process to ensure optimum skill development, complete reliability, and continued growth of our human capital. Each healthcare call center support assistant is handpicked and trained to deliver productivity par excellence.

Work with IdeasUnlimited to get resources best suited to your business requirements.

IdeasUnlimited provides top quality human resource to all its clients

Some of Our Satisfied Clients

Contact Us

We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.

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