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Healthcare Call Center
Invest in a healthcare call center so you can provide your patients with a better experience and better value—becoming a key player in your field. In today’s fast-paced and technology-driven world, all medical organizations and even independent practitioners require an efficient contact center to stay relevant and grow.
IdeasUnlimited’s healthcare call center will become an extension of your team, managing your databases, patients, and vendors as well as providing better patient engagement. IdeasUnlimited’s versatile healthcare call center provides you workers specialized in everything from medical administrative support and US medical billing and coding to operational support. Work with us so you can focus on your medical products and/or services while we take care of all support services.
We also have experienced top-quality US-based healthcare call center agents, so our workers will meet all regulatory requirements—especially HIPAA Compliance—for your projects.
IU Medical Industry Clients
The IdeasUnlimited HIPAA-certified remote workforce is qualified, trained, and well-equipped to deal with these organizations in the Medical Industry:
Hospitals
Medical Clinics & Centers
Independent Practitioners
Pharmacies
Medical Companies
Research Organizations
Laboratories
Diagnostic Clinics
Medical Facilities
Specialized Clinics
Home Care Assistance
Dental Clinics
Medical Insurance Providers
Physician Staffing Organizations
Medical Devices Manufacturers
Medical Devices Suppliers
Emergency Care Providers
Database Mgt Companies
IdeasUnlimited’s medical support assistant can provide these services:
Our Promise
High-Quality Interaction
Our healthcare call center agents work to enhance your interactions with your patients, vendors, and medical staff, ensuring satisfaction and increasing retention rates.
Software Expertise
At IdeasUnlimited, our agents utilize your preferred EMR/EHR and coding/billing platforms to suit the needs of your business and to create a smooth process of patient management and payment collections.
Management & Monitoring
We continually manage and monitor our projects for quality assurance, consistency, efficiency, and achieving the desired results.
Data Security
All confidential data pertaining to your organization and your patients will always be safeguarded in accordance with the relevant regulatory requirements. We also provide HIPAA-certified workers if needed.
Important Credentials
Top Human Resource
In nine years of operations, we have streamlined our specially designed and all-inclusive recruitment, onboarding, and training process to ensure optimum skill development, complete reliability, and continued growth of our human capital. Each healthcare call center support assistant is handpicked and trained to deliver productivity par excellence.
We have US-based HIPAA-certified agents to ensure regulatory compliance for all clients from the healthcare industry. Work with IdeasUnlimited to get resources best suited to your business requirements.
Some of Our Satisfied Clients
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We are available to answer any queries, provide you with more information, and create the most effective solution to suit your business support requirements.
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