8 Tips to Optimize Your Delivery Services

The quality and efficiency of your delivery operations are a significant contributor to your business’ overall value proposition. You should be able to supply customers as quickly as possible, using an efficient inbound customer service center, without driving up your delivery cost or compromising on the product or packaging. Learn How to Optimize Your Delivery Services … Read more

IU’s Multilingual Transcription Services

IdeasUnlimited prides itself on the quality of its professional and completely confidential translation and multilingual transcription services. Projects pass through a rigorous 3-stage process, with full accountability at each stage. Multilingual Transcription Services Offered IdeasUnlimited provides the following multilingual transcription services: Confidentiality is treated very seriously at IdeasUnlimited. Your documents, recordings etc. will only be seen … Read more

Pat-Patting to Success

Pat-Patting to Success

PatPat has been one of IdeasUnlimited’s most valued clients for over 4 years now, and it will always have a special place in our hearts. PatPat is an ecommerce brand committed to providing the highest quality, ultra-chic garments and accessories for children and their families. Our mission is to provide the best ecommerce customer service possible to … Read more

Clutch Names IdeasUnlimited a Top HR Firm in the Healthcare Industry

For the past eight years, we have combined skilled human resource, management, and monitoring with cutting-edge technology to provide custom solutions to our clients. Our team has completed over 4000 projects involving a spectrum of services including call center, multilingual, virtual assistant, ecommerce, and backend support. By providing our clients with 24/7/365 support, overheads due … Read more

Essential Skills of a Customer Service Representative

A skilled customer service representative is the single most important asset of a growing business. Since 71% of customers are lost due to poor customer service, you can build a loyal customer base only if your customer service center is optimized. More importantly, existing customers spend 33% more than new ones, so your priority should be retaining … Read more

Clutch Names IdeasUnlimited a Top Business Services Firm!

At IdeasUnlimited, we work 24/7 to provide the best call center support out there. We’re delighted to announce that we’ve been named a top Business Services firm that also operates in Pakistan by Clutch. Clutch is a B2B ratings and reviews company that evaluates and selects industry leaders based on their portfolio, presence in the market space, … Read more

How Remote Work Saved Me! Conquering All Odds

How Remote Work Saved Me

LinkedIn: shahzadyaqoob/Facebook: shahzad.yaqoob.39948Upwork: shahzadyaqoobEmail: shahzad@osbprovider.com Shahzad Yaqoob (aka Nick) is an entrepreneur, a philanthropist, a family man, and a human being with a strong resolve. He is an avid reader, a keen sports fan, and loves to spend time with his kids. He has travelled across the oceans and built a remote career for himself, which no one except his … Read more

5 Tips for Winning the B2B Sales Marathon

Business people shaking hands together

Sales is tricky and difficult; and when you throw in a whole board of stakeholders and a hefty analysis for ROI, it becomes a lot more complicated, expensive, and strategic on both ends. B2B sales are a marathon of researching, connecting, marketing and selling, and certainly not a sprint. B2B sales involve selling the idea … Read more

Tips for Ensuring Your Virtual Assistants Do Not Slack Off

Originally posted as an answer on Quora for If you have multiple virtual assistants across multiple businesses, how can you be sure that they are not slacking off? Answer by Shakira, Operations Manager – Project and Growth, IdeasUnlimited shakira@osbprovider.com Hiring a virtual assistant to provide administrative support, marketing support, technical support, or any other kind of support services required by … Read more