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Real Estate includes land, residential, commercial and industrial physical properties. It is an enormous revenue generating industry; however, it is reactive and responds to every macro and microeconomic change in the society. Resultantly, the changes in real estate services are tremendous in scale as the business world has evolved all around. Agility has become the … Read more
Our IdeasUnlimited team has a tradition of sharing something positive and something thought-worthy every Friday before we all leave for a relaxing weekend. This gives us a chance to discuss our thoughts and bounce ideas off each other about giving back to the society in any way that we can. Coming from all over the world, the IdeasUnlimited’s … Read more
For as long as I can remember, I was ‘different’: from my family, my friend group, from even my small Christian college campus. ‘Different’ was not always bad though. My mom called me unique, but I grew up with the belief that unique just meant to be funny or a great writer. I had a … Read more
Call centers and voice services allow firms to be even more accessible to their clients, but poor call center support services can be the breaking point for client and company relationships. The quality of a call center relies on a number of factors, from the technology utilized to the level of care they show to their clients, … Read more
It is important to understand the product needs of your customer. It is equally important to learn about their spending behaviors and expectations from the customer services. There exists no business today which can get a referral and customers’ trust without providing them a good experience at the hands of the customer service agent. An … Read more
A good receptionist service constitutes performing a number of administrative support tasks. Administrative support services are the backbone of a successful business; hence, they require a combination of skills for efficient delivery, namely technical, interpersonal, and communication skills. A receptionist typically handles all telecommunication, receives and guides office visitors, manages itineraries and prepares for meeting … Read more
In this new business era where many terms have become buzzwords and many theories redundant, Customer Services and Inclusivity have become the kings of modern commercial activities. However, language differences pose the biggest barrier to their delivery. The Need for Multilingual and Bilingual Customer Service Customer services have evolved drastically over time and it is now essential to reach … Read more
The technology available today has opened up vast avenues, making us more accountable than ever before for an equitable distribution of opportunities. A world where children born to poor families are not automatically condemned to the vicious cycle of poverty. On the contrary, they are given the opportunity to better their circumstances by a more … Read more
Ask you walk through the hubbub of a call center, you will find agents engaged in a variety of activities, working hard in an upbeat atmosphere. There will be agents making and receiving calls, a customer service representative leaning back to consult a colleague on a unique case, and a small group huddled around the … Read more
Last year’s holiday season retail sales in the US alone topped $161 billion and 43% shoppers supported small businesses on Small Business Saturday. With the holiday season coming up, now is the time to plan out a company strategy to ensure you have backup staff handling essential business activities at all times. You don’t have to dread the holiday … Read more
