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The technology available today has opened up vast avenues, making us more accountable than ever before for an equitable distribution of opportunities. A world where children born to poor families are not automatically condemned to the vicious cycle of poverty. On the contrary, they are given the opportunity to better their circumstances by a more … Read more
Ask you walk through the hubbub of a call center, you will find agents engaged in a variety of activities, working hard in an upbeat atmosphere. There will be agents making and receiving calls, a customer service representative leaning back to consult a colleague on a unique case, and a small group huddled around the … Read more
Last year’s holiday season retail sales in the US alone topped $161 billion and 43% shoppers supported small businesses on Small Business Saturday. With the holiday season coming up, now is the time to plan out a company strategy to ensure you have backup staff handling essential business activities at all times. You don’t have to dread the holiday … Read more
With customer service at the forefront of business competitive differentiation in today’s global marketplace, and 81% of marketers estimated to be competing on the basis of customer experience by 2020, you need to evaluate your customer care center and see whether you need an inbound call center solution. What is an Inbound Call Center Solution? An inbound call is initiated … Read more
Looking for a pre-eminent advertising medium for your company? In a sea of options, how do you come down in favor of the best, unrivaled one? In a day and age where our gossips are about the latest video trending on social media and not some inefficacious TV show, the answer certainly comes in approval … Read more
“Online retail is booming and is the next big thing!” Rest assured, this is not an overly-enthusiastic rhetorical claim by some zealous internet purist. Economists and retail analysts agree that online retail has shown steady progress over the last few years and is here to stay. According to Business Insider, worldwide ecommerce sales increased by 15.5% this … Read more
We are all taught and conditioned by society that helping those in need is kind and kindness is rewarded. So, when we want to help the poor, we appease our consciences by giving them charity, shrugging off our responsibility. We never address the root cause of the problem, rather perpetuate the vicious cycle of poverty … Read more
There are many firms offering cheap call center services, promising native agents, trained overseas call center support agents, incredibly low rates, and/or guaranteeing results. How can you separate the truth from the empty marketing gimmicks? A good call center is one that has a rigorous recruitment procedure—vetting the best candidates—and then a robust training program to ensure … Read more
Check out these 30 useful tools to improve your performance at freelance work and help you find more jobs. Are you a freelancer competing with others from all over the globe for jobs? Honing your skills to remain competitive in the ever-changing job marketplace? It may seem like a rushing tsunami at times but freelancing … Read more
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]A medical virtual assistant could be valuable for doctors, dentists, therapists, and a wide … Read more
