The coronavirus pandemic has rained trouble down on small businesses from every angle. The business landscape is uncertain, and every sector has had to adapt. Whether business is reduced, or it is temporarily booming, we can help you get through this time. Our secret is leveraging and managing a remote workforce. Chat, Email, and Call … Read more
The quality and efficiency of your delivery operations are a significant contributor to your business’ overall value proposition. You should be able to supply customers as quickly as possible, using an efficient inbound customer service center, without driving up your delivery cost or compromising on the product or packaging. Learn How to Optimize Your Delivery Services … Read more
A New Era in Project Management Software and Tools Ever wondered how technology has encompassed every field of life today? For businesses, small or big, technology has enhanced the way teams are created and the way they work. Projects can now be delivered by a remote team spread across the globe, an in-house team, or … Read more
The COVID-19 pandemic has exposed vulnerabilities in our healthcare systems, with governments around the world grappling with it to contain its spread. It has likewise shown how most businesses have poor emergency response measures while others innovate rapidly to keep up with new developments. Having said that, there is no need to panic. Black swan events like the COVID … Read more
IdeasUnlimited prides itself on the quality of its professional and completely confidential translation and multilingual transcription services. Projects pass through a rigorous 3-stage process, with full accountability at each stage. Multilingual Transcription Services Offered IdeasUnlimited provides the following multilingual transcription services: Confidentiality is treated very seriously at IdeasUnlimited. Your documents, recordings etc. will only be seen … Read more
PatPat has been one of IdeasUnlimited’s most valued clients for over 4 years now, and it will always have a special place in our hearts. PatPat is an ecommerce brand committed to providing the highest quality, ultra-chic garments and accessories for children and their families. Our mission is to provide the best ecommerce customer service possible to … Read more
7 stages of the purchase process where you’re driving customers away These days, if you don’t have a website for your business, product, or service, you are losing out on 81% of your potential customer base; who research their purchase online before buying it. Having a website, however, can prove to be a double-edged sword … Read more
A skilled customer service representative is the single most important asset of a growing business. Since 71% of customers are lost due to poor customer service, you can build a loyal customer base only if your customer service center is optimized. More importantly, existing customers spend 33% more than new ones, so your priority should be retaining … Read more
What is the tool most commonly used in today’s world by individuals and commercial organizations? Very simple, the Internet! The Internet has made so many tasks convenient and so many processes irrelevant in the business world. Ecommerce support is only one click away—be it multilingual support for your stakeholders or for your customer care center. If you have high-speed internet … Read more
Hire ecommerce support services to stay ahead of the curve this holiday season. Holiday season sales can often eclipse the rest of the year’s sales combined, several times over. Holiday retail sales crossed the $1 trillion mark for the first time in 2018 — up from 5.8% the year prior. So you need to make … Read more
